For CRM to Succeed, It Must Have the Support of _____________

question 67

Multiple Choice

For CRM to succeed, it must have the support of _____________.

• A) The IT Department
• B) Top management
• C) The sales team
• D) The marketing department
• E) All of the above

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Definitions:

Self-Efficacy

The belief in one's ability to succeed in specific situations or accomplish a task.

Dissemination

The act of spreading information, knowledge, or ideas to a wide audience.

Behavior Change

A modification in an individual's actions, habits, or attitudes often aimed at improving personal health or adapting to new circumstances.

Food Preparation

The process of planning, cooking, and arranging food for consumption, taking into account health and safety standards.