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Discretionary benefits can be categorized into programs that (Discretionary Benefits)
Discontinuous Innovations
Innovations that introduce a fundamental change by creating entirely new markets or revolutionizing existing ones, often disrupting the status quo.
Continuous Innovations
Ongoing updates and improvements to products, services, or processes that are aimed at sustaining competitiveness and meeting evolving market demands.
Incremental Innovations
Minor improvements or updates made to a product or service to enhance its usage or appeal without drastically changing it.
Kano Model
A theory for product development and customer satisfaction which categorizes customer preferences into delighters, satisfiers, and basic needs.
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