Most Employees in the Social Services Section of a Government

question 13

Multiple Choice

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

• A)High neuroticism
• B)External locus of control
• C)High introversion
• D)High agreeableness
• E)Low motivation

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Definitions:

Sales Messages

Communications designed to persuade or inform potential customers about a product or service.

Persuasive Requests

Communication designed to convince the recipient to take a specific action or adopt a certain viewpoint.

Indirectly

A manner of communication or influence that is not direct or straightforward, often using suggestions or implications.

Bad News

Unfavorable information or updates that may be disappointing, saddening, or troubling to the recipient.