If You Have to Communicate Negative Information, the Other Person

question 72

True/False

If you have to communicate negative information, the other person is more likely to listen if you focus on the problem rather than the person.

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Definitions:

Organic Product

A compound or material derived from living organisms or produced by reactions involving organic compounds.

Major

Referring to the most prevalent or significant component, outcome, or factor in a given context, often contrasted with "minor."

Secondary Alcohol

An organic compound where the hydroxyl (—OH) group is bonded to a carbon atom that is attached to exactly two other carbon atoms.

T-butyl Alcohol

A common name for tert-butyl alcohol, an organic compound with the formula (CH3)3COH, used as a solvent and in the production of other chemicals.