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A major engineering firm has introduced virtual teams around the globe to resolve client emergencies.Although some of these emergencies are routine (they occur often enough that the engineers have ready-made action plans),several are novel.Furthermore,information about the client emergencies often comes second-hand from employees of the client,so some of the details are missing or ambiguous.Although the company plans to eventually offer a variety of communication media that these virtual teams can use,engineers are currently limited to e-mail,telephone,fax machine,and an instant messaging program that was recently introduced.Based on your knowledge of media richness,how can this engineering firm maximize communication effectiveness with the existing resources in this situation? Your answer should briefly define media richness.
Consistently Performed
Actions or behaviors that are carried out regularly and without significant variation, indicating reliability or stability in performance.
Descriptive Statistics
Mathematical procedures that allow a researcher to characterize a data pattern; these procedures include measures of central tendency and of variability.
Demand Characteristics
Cues in an experimental environment that suggest to participants what behavior is expected or desired by the researcher.
Obviously Correct
A term indicating that something is clearly right or true, leaving no room for doubt or debate.
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