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A Large National Sales Organization Has Concluded That Active Listening

question 102

Essay

A large national sales organization has concluded that active listening is a critical factor in successful sales and customer satisfaction. The company now wants you to design a training program that teaches sales staff the main components of active listening. Discuss a specific training activity that would potentially improve the salespeople's performance in each of the three components of active listening. Your answer should also briefly describe the three components of active listening.


Definitions:

Superior Mesenteric Artery

A major artery of the abdomen that supplies blood to a large portion of the small intestine and part of the large intestine.

Femoral Artery

A large artery in the thigh that supplies blood to the lower limb.

Popliteal Artery

The continuation of the femoral artery behind the knee, it supplies blood to the knee joint and surrounding muscles.

Anterior Tibial Artery

A major blood vessel in the lower leg that supplies blood to the anterior compartment of the leg and dorsum of the foot.

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