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Teams typically provide better customer service.
Frontal Lobe
A division of the cerebral cortex located just beneath the forehead that contains the motor cortex, premotor cortex, and prefrontal cortex.
Phineas Gage
A famous case in neuroscience where an individual survived a severe brain injury, leading to insights on the relationship between brain physiology and personality.
Optimal Outcome
A condition or result that is the most favorable or advantageous under the given circumstances.
Recognition-Primed Decision Making
A theory of expert decision making holding that decision makers choose options based on analogy of a given situation with previously encountered situations.
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