Employees at CyberTech Perform Repetitive Jobs That Have Resulted in Boredom

question 156

Multiple Choice

Employees at CyberTech perform repetitive jobs that have resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs,but the company wants to make employees more multiskilled.Which of the following would best help CyberTech to improve this situation?

• A) Introduce job rotation.
• B) Introduce job specialization.
• C) Introduce a gainsharing plan for all production employees.
• D) Encourage employees to engage in mental imagery.
• E) Introduce job enrichment by having each employee produce the entire product rather than a small part of it.

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Definitions:

Misinformation Effect

The effect in which an individual's accuracy in recalling episodic memories diminishes as a result of information received after the event.

Retroactive Interference

A situation in which recently acquired knowledge hinders the ability to remember information that was learned earlier.

Highly Salient Events

Events that significantly stand out and are more easily remembered due to their intensity, emotional impact, or distinctiveness.

Imagery

The use of vivid or figurative language to represent objects, actions, or ideas.