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Friendly Cafe is a chain of coffee shops located throughout Canada.The company president wants your management-consulting firm to use behavioural modelling to improve customer service skills among servers.Give two explanations why behavioural modelling may be an effective learning strategy in this situation and identify two important characteristics of the behaviour model.
Net Income
The total revenue minus total expenses, representing the profit or loss over a specific period.
Interest-Bearing Note
A debt instrument that pays interest to the holder at a fixed or variable rate until it matures.
Borrowing Funds
The act of obtaining money from another party with the promise to return the principal amount along with interest.
Accounts Payable
Accounts payable represents the amounts a company owes to suppliers or creditors for goods or services received that have not yet been paid for.
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