The Sales Office of a Large Industrial Products Wholesale Company

question 9

Essay

The sales office of a large industrial products wholesale company has an increasing problem that salespeople are arriving late at the office each morning. Some sales reps go directly to visit clients rather than showing up at the office as required by company policy. Others arrive several minutes after their appointed start time. The vice president of sales doesn't want to introduce time clocks, but this may be necessary if the lateness problem isn't corrected. Using the MARS model of individual behaviour, diagnose the possible reasons why salespeople may be engaging in this ''lateness'' behaviour.

Appreciate the methods to enhance critical thinking skills in organizational behavior.

Understand how different variables and hypotheses are used to analyze organizational behavior and its outcomes.

Understand the concept and importance of informal and formal learning in organizations.

Recognize the characteristics and effectiveness of group learning.

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Definitions:

Workweek

A period of seven days typically used to refer to the days on which work is done, usually Monday through Friday in a standard full-time job.

Micrometers

Precision measurement instruments used to measure small distances, thicknesses, or diameters with extremely high accuracy.

Brake Rotor Thickness

The measurement of a brake rotor's width, crucial for effective braking and rotor integrity.

First Impression

The initial perception or judgement formed upon encountering something or someone for the first time.