Krystal's Boss in the Accounting Department Initially Rejected Her Proposal

question 4

Multiple Choice

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to-and received support from-the heads of two departments that would benefit from the proposed budgeting process.She also found support from several coworkers in the accounting department,because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system,he reluctantly agreed to test it in a pilot project.What influence is Krystal mainly using here?

• A)Silent authority
• B)Coalition formation
• C)Assertiveness
• D)Impression management
• E)Both silent authority AND coalition formation.

---

Definitions:

Internet Addiction

Spending an inordinate amount of time on the Internet and an inability to control online use.

Self-indulgence

The act of allowing oneself to enjoy pleasures or luxury to an excessive or uncontrolled degree, often leading to potential negative consequences.

Defense Mechanisms

Psychological strategies employed unconsciously to protect oneself from anxiety or unacceptable thoughts and feelings.

Unpleasant Emotions

Negative feelings or emotions that are distressing or uncomfortable, such as sadness, anger, or fear.