JR Winery Grows Grapes and Produces Wine in the State

question 22

Multiple Choice

JR Winery grows grapes and produces wine in the state of Delaware.They purchase their corks from Cork Masters,a California cork importer.Despite a written contract,Cork Masters has informed JR Winery that they will immediately be raising the cost of corks 20%.JR Winery disputes the added charges and claims a breach of contract.They agree that they want to resolve the dispute as cheaply as possible but also agree that they want to actually see each other during any dispute resolution proceedings.Which type of ODR would best suit their mutual interests?

• A) online negotiation
• B) online mediation
• C) online arbitration
• D) med-arb

---

Definitions:

Positive Consequence

A favorable result or outcome that occurs as a result of an action or decision.

Negative Consequence

An unfavorable result or effect that occurs as a result of an action or decision.

Performance Evaluations

A review and assessment process where an employee's work performance is evaluated against predefined criteria or objectives.

Customer Relations

The management of interactions and relationships between a business and its customers to improve satisfaction and loyalty.