Match the Following

question 42

Short Answer

Match the following

Analyze the challenges faced by women in career advancement and the concept of the “glass ceiling.”

Describe strategies for reducing prejudice and promoting inclusivity in the workplace.

Understand the positive role of customer complaints in improving service.

Recognize the distinction between personal attacks and constructive feedback.

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Definitions:

Operating Leverage

A measure of how revenue growth translates into growth in operating income, indicating the proportion of fixed versus variable costs a company has.

Margin of Safety

This measures the difference between actual sales and sales at the break-even point, indicating the amount by which sales can drop before losses start occurring.

CVP Analysis

Cost-Volume-Profit Analysis, a business management tool used to determine how changes in costs and volume affect a company's operating income and net income.

Sales Mix

refers to the composition of different products or services sold, impacting overall sales and profitability.