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What can administrators do to control the increasing benefits costs?
Impulsive Behavior
Actions taken without forethought, often driven by immediate desires or emotions, without considering the consequences.
Open-ended Questions
Questions formulated to elicit detailed and thoughtful responses rather than simple "yes" or "no" answers, encouraging deeper conversation and insight.
Convergent Questions
Refers to questions designed to lead to a single, correct answer, promoting convergent thinking.
Closed-ended Questions
Questions formulated to receive a specific, limited response, often yes or no, from respondents.
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