(P.182Customer Orientation Is an Example of a Visionary Competency

question 62

True/False

(p.182Customer orientation is an example of a visionary competency.

---

Definitions:

Freudian Idea

Concepts originated by Sigmund Freud that emphasize the role of unconscious processes in shaping feelings, thoughts, and behaviors.

Verbal "Freudian" Slips

Involuntary mistakes in speech believed to reveal subconscious thoughts or feelings, drawing from Freud's psychoanalytic theory.

Repression

A defense mechanism where unpleasant thoughts, memories, or desires are unconsciously excluded from conscious awareness.

Death Instinct

A concept in psychoanalytic theory referring to an innate drive in living beings toward self-destruction or aggression.