One of the Rules for a Listener in the Speaker-Listener

question 23

Multiple Choice

One of the rules for a listener in the speaker-listener technique is to:

• A) paraphrase what you heard when the speaker asks you to.
• B) rebut a speaker's arguments with your own while the speaker has the floor.
• C) focus on your arguments against what a speaker is saying.
• D) work on a solution to the problem while listening to a speaker.

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Definitions:

Homeostasis

The body’s tendency to maintain an equilibrium, or steady state.

Homeostasis

The self-regulating process by which biological systems maintain stability while adjusting to changing external conditions.

Yerkes-Dodson Law

The psychological principle stating that performance is best under conditions of moderate arousal rather than either low or high arousal.

Moderate Arousal

Refers to an optimal level of alertness or physical and mental activation at which performance on a task is best.