When a Process Crosses Functional Boundaries, There Is a Risk

question 54

True/False

When a process crosses functional boundaries, there is a risk that no one actually owns or takes responsibility for the entire process.

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Definitions:

Behavioral Explanation

An analysis or justification of actions based on psychological principles of behavior.

Internal Attributions

Explanations for behavior or outcomes that are based on internal factors, such as personality traits or effort.

External Attributions

The process of assigning the cause of behavior to situational factors outside the individual, rather than to internal characteristics.

Self-serving Bias

A cognitive bias where individuals attribute positive outcomes to their own actions and negative outcomes to external factors.