Case 1 - Jack of All Trades

question 55

Multiple Choice

Case 1 - Jack of All Trades
Jack of All Trades rents small power equipment to commercial and residential customers. The strCustomer variable is used to determine whether a customer is commercial (C) or residential (R) . Commercial customers receive a 10% discount if they are members of the Rental Rewards Program. Residential customers receive a 5% discount if they are members.
-The application needs to display a message box to remind the clerk to ask customers to join the Rental Rewards Program when they check out.This message box should only display if the customer is not currently in the program.Which of the following If clauses would evaluate to True and display the message box for the clerk?

• A)If strMember <> "Y" Then
• B)If strMember = "Y" Then
• C)If strMember = "N" Then
• D)a and c

Describe the relationship between power, authority, and influence.

Understand the concept and significance of the zone of indifference.

Comprehend the effects of coercive power on employee behavior and performance.

Grasp how reward power can effectively influence behavior and performance.

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Definitions:

Relational Dialectics Theory

A theory focusing on the contradictions and tensions found in personal relationships, emphasizing their dynamic and ongoing nature.

Self-Disclosure

The act of sharing personal, private, or sensitive information about oneself with others.

Short-Term Attraction

Relates to the initial phase of feeling drawn towards someone, which is often fleeting and based on superficial attributes.