Case 1 - Horizon Cleaners

question 4

Multiple Choice

Case 1 - Horizon Cleaners
Horizon Cleaners is an organic dry cleaner for clothing. The price for dry cleaning a shirt is $3.00, the price for pants is $3.50, and the price for dresses is $4.00. All clothes can be either washed or dry cleaned. Dry cleaned clothes can be hung or folded, and folded items cost an additional $0.50 per item
-The secondary decision for assigning the fee for folded clothes is to determine ____.

• A)whether the customer is having a shirt, or pants, or a dress cleaned
• B)when the customer will pick up the clothes
• C)if the customer wants clothes hung or folded
• D)if the customer wants clothes washed or dry cleaned

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Definitions:

Core Competencies

are the unique capabilities or advantages that give an organization a competitive edge in the market.

Network Structures

Describes organizational layouts where groups or individuals work independently but remain connected through technology, collaboration, and shared goals.

Functional Structures

Functional structures organize a company into departments based on specialized functions, such as marketing, finance, or production, facilitating specialization and operational efficiency.

Standardization

The process of implementing and developing technical standards to optimize compatibility, safety, and quality.