Lean Production

question 2

Multiple Choice

Lean Production:

• A) involves use of simulated patient specimens made from a common pool to determine the "quality" of a laboratory's performance using standard deviation calculations.
• B) is a quality performance goal that requires a specific number of standard deviations of process variation to fit within the tolerance limits for the process.
• C) is a quality process that focuses on creating more value by eliminating activities that are considered wasteful.
• D) is a set of international standards for quality management produced by the International Organization for Standardization.

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Definitions:

Uniform Crime Report

A comprehensive statistical report of crime data collected by law enforcement agencies across the United States, compiled by the FBI.

Citizen Complaints

Refers to grievances raised by individuals or groups regarding public services, policies, or the conduct of officials, typically addressed to governmental or regulatory bodies.

Serious Bias

A significant and unsubstantiated favoritism or prejudice towards a person, group, or idea, often leading to unfair treatment.

Personal Competence

An individual’s ability to effectively manage their goals, tasks, and challenges using personal skills and resources.