The First Step in the Development of an In-Service Training

question 8

Multiple Choice

The first step in the development of an in-service training program using an instructional system for employee competency in the laboratory is:

• A) direct observation of routine patient test performance.
• B) preparation of a written procedure.
• C) implementation of a schedule.
• D) a needs assessment or gap analysis.

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Definitions:

Raw Materials

The fundamental components or inputs used in the production of goods.

Product Service

A combination offering that includes both tangible products and intangible services, designed to meet specific customer needs.

Communication Standard

Established protocols or guidelines that allow different communication systems to work together effectively, ensuring compatibility and interoperability.

Supply Chain

Involves all the steps involved in getting a product from a raw material to the customer, including production, transportation, and distribution.