You Are Involved in the Implementation of a Quality Improvement

question 37

Multiple Choice

You are involved in the implementation of a quality improvement program.Your immediate goal is to identify what problems you should focus on (ideally you want to focus on those that give you the biggest bang for the buck) .Which of the following quality control procedures is the most appropriate?

• A)Fishbone diagrams
• B)Process flow charts
• C)Pareto analysis
• D)Histograms

---

Definitions:

Task Identity

The extent to which a job involves completing a whole, identifiable piece of work from start to finish with a visible outcome.

Direct Impact

The immediate effect or consequence of an action, often observable and straightforward.

Job Design Tactic

Strategies or approaches to structuring jobs and tasks that enhance work efficiency and employee satisfaction.

Job Enrichment

An increase in the scope of a job to make it more complex, interesting, stimulating, and satisfying for employees