Variability as the Source of Most Quality Problems Was a Major

question 20

Multiple Choice

Variability as the source of most quality problems was a major contribution of which quality management thought leader?

• A)Juran
• B)Imai
• C)Crosby
• D)Deming

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Definitions:

Inventory

The total amount of goods and materials held by a company awaiting sale or use in production.

Accounts Receivable

Funds that customers owe a business for products or services already delivered or utilized but not yet paid for.

Raw Materials

Fundamental substances or components used in the initial stages of the manufacturing process to produce goods.

Cash Disbursements

The payment of cash by a business for expenses, purchases, or obligations.