Which of the Following Statements That Might Be Made by a Business

question 43

Multiple Choice

Which of the following statements that might be made by a business executive best expresses the overall philosophy of Total Quality Management?

• A)"We've achieved Six Sigma.That's good enough."
• B)"There's always room for improvement."
• C)"The workers need to work harder to prevent quality problems."
• D)"We never sell defective products to customers."

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Definitions:

Explanation of Benefits (EOB)

A document provided by insurance companies detailing what treatments/services were covered and what payment responsibilities the insured has.

Charge

The price or cost that someone has to pay for goods, a service, or admission to an event.

Third-Party Reimbursement

A phrase coined to indicate payment of services rendered by someone other than the patient. Today, the most common third-party payers are federal and state agencies, insurance companies, and workers’ compensation.

National Provider Identifier (NPI)

The name of the standard unique health identifier for health care providers.