If a Product Includes Features That Customers Care Most About,we

question 32

Multiple Choice

If a product includes features that customers care most about,we would say that it has high:

• A)Conformance quality.
• B)Design quality.
• C)Reliability.
• D)Aesthetics.

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Definitions:

Ampullae

Small bulbous structures, especially in the context of the ampullae of Lorenzini in sharks, sensing electric fields and temperature.

Cochlear Duct

A spiral-shaped cavity within the cochlea of the inner ear, filled with fluid and containing the organ of Corti, which produces nerve impulses in response to sound vibrations.

Outer Ear

Portion of the ear consisting of the pinna and the auditory canal.

Middle Ear

Portion of the ear consisting of the tympanic membrane, the oval and round windows, and the ossicles, where sound is amplified.