Choose the Service Type That Is Correctly Matched with One

question 51

Multiple Choice

Choose the service type that is correctly matched with one of its key characteristics.

• A)Service factory-facilities and equipment represent a large proportion of total costs.
• B)Service shop-there is a low degree of customer interaction.
• C)Mass service-transactions are very varied from customer to customer.
• D)Professional service-transactions tend to be fairly standardized.

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Definitions:

Peak Performer

An individual who consistently reaches top performance levels in their activities or field.

Creative Ways

Innovative or imaginative methods to approach tasks, solve problems, or express ideas.

Old Concepts

Refers to ideas, theories, or beliefs that were once accepted but may have been replaced by newer understandings or practices.

Technology Savvy

The ability to understand and utilize technology effectively, often implying familiarity with digital devices, software, and the internet.