The Purpose of Quality Function Deployment (QFD) Is

question 22

Multiple Choice

The purpose of quality function deployment (QFD) is:

• A)To base product and process design decisions more directly on what the customer thinks is important.
• B)To clearly identify the functional groups within the organization that have a direct influence on quality.
• C)To expand the quality function and eliminate the need for statistical process control.
• D)To set up a plan for the deployment of statistical quality control tools throughout the organization.

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Definitions:

Fixed Costs

Expenses that do not change with the level of production or sales activities, such as rent, salaries, and insurance.

Normal Operating Range

The range of operational activity levels within which a business or machine can efficiently and effectively operate.

Relevant Range

The range of activity within which the assumptions about fixed and variable cost behaviors hold true for a specific business.

Curvilinear Costs

Costs that change with the level of output or activity in a non-linear relationship, displaying variances in the cost per unit at different production volumes.