When Should the Metrics Used in Evaluating a Process Be

question 8

Multiple Choice

When should the metrics used in evaluating a process be developed?

• A)As soon as we have identified the value proposition.
• B)After we have identified the critical process.
• C)When we have done the "as is" analysis of the process.
• D)After we have completed the future state analysis of the process.

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Definitions:

General Adaptation Syndrome

A three-stage response (alarm, resistance, exhaustion) that the body has to stress, as proposed by Hans Selye.

Alarm Reaction

Alarm reaction is the initial stage in the stress response, where the body prepares to fight or flee from a perceived threat.

Respiration

The biological process of moving air in and out of the lungs, facilitating the exchange of oxygen and carbon dioxide between the blood and the environment.

Catecholamines

A class of neurotransmitters that include dopamine, norepinephrine, and epinephrine, which are involved in flight or flight responses, mood regulation, and cognitive alertness.