Process Thinking Causes Managers to Address Critical Process Elements, Including

question 11

Multiple Choice

Process thinking causes managers to address critical process elements, including:

• A)Activities.
• B)Inputs and outputs.
• C)Flows, structure, resources, and metrics.
• D)All of these.

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Definitions:

Operant Conditioning

A type of learning in which the consequences of behavior are manipulated so as to increase or decrease the frequency of an existing response or to shape an entirely new response.

Dishonest Coworker

A colleague who lacks integrity and honesty, possibly engaging in deception or fraud in the workplace.

Cognitive Dissonance

The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

World-Will-End

A concept often associated with apocalyptic beliefs regarding the ultimate fate of the world.