Physical Goods Can Be Differentiated from Services in the Operations

question 9

Multiple Choice

Physical goods can be differentiated from services in the operations management process by:

• A)Longer lead times and they can be inventoried.
• B)More capital intensive and short lead times.
• C)More labor intensive and longer lead times.
• D)More expensive and easier to control.

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Definitions:

Complement

Group of serum proteins that stimulates phagocytosis and inflammation.

Classical Pathway

Part of the specific immune system for activation of complement.

C3

A protein component of the immune system's complement system, which enhances the ability of antibodies and phagocytic cells to clear pathogens from an organism.

Foreign Antigens

Substances from outside the body that can induce an immune response.