To the Nearest Whole Cent,what Should Be the Average Cost

question 275

Multiple Choice

To the nearest whole cent,what should be the average cost of operating the helpline per call at a volume of 25,300 calls in a month? (Assume that this call volume is within the relevant range.)

• A) $18.93
• B) $18.00
• C) $17.89
• D) $18.10

---

Definitions:

Role Ambiguities

The uncertainty or lack of clarity surrounding the expectations, responsibilities, and duties of a particular role.

Distributive Negotiation

Focuses on ‘win–lose’ claims made by each party for certain preferred outcomes.

Win-Lose Claims

Situations in negotiations or disputes where one party's gain is directly at the expense of another, creating a winner and a loser.

Principled

Operating according to ethical standards and specific, often moral, principles.