The Number of Customers Who Enter a Bank Is Thought

question 146

Multiple Choice

The number of customers who enter a bank is thought to be Poisson distributed with a mean equal to 10 per hour. What are the chances that no customers will arrive in a 15-minute period?

• A) Approximately zero
• B) 0.0067
• C) 0.0821
• D) 0.0250

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Definitions:

Organizational Change Strategies

Approaches and methods used by organizations to alter their direction, structure, operations, or culture to achieve certain outcomes.

Action Research

A participatory form of research where the researcher and participants collaborate to solve a practical problem and contribute to scientific knowledge.

Planned Change

A deliberate effort to modify processes, strategies, or structures within an organization to improve effectiveness.

Open Systems

A perspective in systems theory where any system continuously interacts with its environment and can adapt and evolve with changes.