Total Quality Management Is a Business Philosophy Invented and Fine-Tuned

question 73

True/False

Total Quality Management is a business philosophy invented and fine-tuned by the Japanese in the years following World War II.

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Definitions:

Risk-averse

A characteristic of preferring to avoid loss over making a gain, typically by selecting the option with the smallest possible risk.

Expected Utility

A theory in economics that quantifies how choices are made when the outcomes are uncertain.

Utility

A measure of satisfaction or pleasure that individuals get from the consumption of goods and services.

Risk Premium

The extra return expected by investors for holding a risky asset over a risk-free one, serving as compensation for the additional risk.