A Patient's Contract to Be Taken Outside for a Fresh

question 7

Multiple Choice

A patient's contract to be taken outside for a fresh air break after meals has been unavoidably postponed.The patient says,"I've waited patiently for 2 hours,and now I want to stay outside for an extra 10 minutes!" An appropriate response from the nurse would be:

• A) "I'm sorry but you will have to wait. You know that as adults we don't always get what we want when we want it."
• B) "I'll arrange to have someone take you after lunch, and you can stay out for as long as you like if you'll just wait patiently."
• C) "You are quite right. Thank you for being so patient. Someone will come right now and take you outside for your break."
• D) "Please show a little consideration; we've been very busy handling other patients' problems. You would understand if it were you with the problem."

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Definitions:

Coercion

The practice of forcing another party to act in an involuntary manner by use of threats or pressure.

Resistance to Change

The act of opposing or struggling with modifications or transformations within organizational processes, technologies, or cultures.

Resistance to Change

The act of opposing or struggling with modifications or transformations within an organization or in one's personal life.

Innovation Inertia

The resistance to change or the slowness in adopting new ideas and innovations within an organization.