Which Response Best Reflects Appropriate Assertiveness by a Nurse When

question 2

Multiple Choice

Which response best reflects appropriate assertiveness by a nurse when approached by a patient who demands medications immediately?

• A) "I will get your medications as soon as I am finished with what I am doing right now, so please wait for me in your room."
• B) "I will give you your medications as soon as I finish here. It's not appropriate for you to keep asking me for your medications."
• C) "I'll check on your medications as soon as I finish with what I am doing. If it is not quite time for your medications I will bring them to you when it is."
• D) "We need to talk about your impatient behavior before I give you your medications. You must understand that you are not the only patient on the unit."

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Definitions:

Patient Portals

Online platforms that give patients access to personal health information and communication tools with their healthcare providers.

Communicate

The process of conveying information or expressing thoughts and feelings through speech, writing, or other mediums.

Proper Ergonomics

The study and application of designing equipment and devices that fit the human body and its cognitive abilities to optimize human well-being and overall system performance.

Wall-Mounted

Objects or devices that are fixed onto or hung from a wall, used to save space or as part of interior design.