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The gravitational field is equivalent to:
Human Methods
Refers to approaches and techniques involving direct human interaction or effort in processes or studies.
Customer Equity
A ratio that compares the financial investments a company puts into gaining and keeping customers to the financial return on those investments.
CRM Program
Customer Relationship Management program; a strategy for managing an organization's interactions with current and potential customers using data analysis about customers' history with a company.
Customer's Profitability
The financial benefit a company gains from dealing with a customer, considering the revenues generated and the costs associated with maintaining the relationship.
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