A High-Performance Work System Refers To

question 82

Multiple Choice

A high-performance work system refers to:

• A) an arrangement of machinery and equipment that streamlines the workflow and results in maximum efficiency and cost savings.
• B) the right combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.
• C) a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.
• D) a system used to collect, record, store, analyze, and retrieve data concerning an organization's human resources.
• E) a performance management system that customer satisfaction.

---

Definitions:

Employees

Individuals who are hired to perform services or work for an organization or employer, typically in return for compensation.

Dual Factor Theory

Dual Factor Theory, also known as Herzberg's motivation-hygiene theory, proposes that job satisfaction and dissatisfaction arise from two separate sets of factors—motivation factors that lead to job satisfaction and hygiene factors that prevent dissatisfaction.

Hygiene Factors

According to Herzberg's two-factor theory, aspects of the work environment that can cause dissatisfaction if missing, such as salary, company policies, and working conditions, but do not necessarily motivate when improved.

Need-Based Theories

A group of theories in psychology that focus on understanding the different needs that motivate human behavior and actions.