Which of the Following Is a Customer Satisfaction Measure That

question 83

Multiple Choice

Which of the following is a customer satisfaction measure that indicate the success of the compensation system designed by the HR department of an organization?

• A) Competitiveness in local labor market
• B) Ratio of average salary offers to average salary in community
• C) Per capita (average) merit increases
• D) Percentage of overtime hours to straight time
• E) Ratio of recommendations for reclassification to number of employees

Understand the distinction between direct and indirect costs in the context of product costs.

Comprehend the role of raw materials, direct labor, and overhead in the cost of finished products.

Grasp the managerial functions of planning, organizing, directing, and controlling within an entity.

Identify and differentiate between period costs and product (inventoriable) costs.

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Definitions:

Just Laws

Laws that are based on principles of fairness, morality, and equality, serving the common good.

Sovereignty

The exclusive right of government to exercise political power.

Enforce Laws

The act of compelling compliance with legislation, rules, or regulations through the application of penalties or sanctions.

Ralph Waldo Emerson

An American essayist, lecturer, philosopher, and poet who led the transcendentalist movement of the mid-19th century.