Examlex
Which statement is true?
Service Inventory
Intangible goods in a service operation that cannot be stored or inventoried in the traditional sense, such as available hotel rooms or hours of consulting.
Service Stockout
Occurs when a service provider cannot meet customer demand due to insufficient resources or capacity, leading to customer dissatisfaction.
Service Level
A measure of the quality of a company's service, typically in terms of meeting customer needs or the percentage of customer demands met on time.
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