Examlex
Suppose a goldsmith (banker) had a certain number of gold coins in his safe and he kept writing more and more goldsmiths' receipts for people who came to him to borrow money.What would be happening to his reserve ratio?
Voice Mail Techniques
Strategies and methods used to effectively communicate and leave messages using a voicemail system.
Listener
In communication, the party receiving and interpreting the message from the sender.
Active Listening
The practice of fully concentrating on what is being said, understanding the message, responding appropriately, and remembering the information later.
Back-channeling
Verbal and non-verbal signals given by a listener to indicate engagement and understanding in a conversation.
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