Examlex
If gross investment is less than depreciation,then net investment is ____________ and the economy is ____________.
Attitudinal Loyalty
Customer loyalty based on positive feelings and attitudes towards a brand rather than on habit or convenience.
Transactional Satisfaction
The degree of contentment a customer feels after making a purchase, focusing on the specific transaction rather than the overall relationship with the brand.
Cross-selling
The practice of selling an additional product or service to an existing customer, often related to their original purchase.
Word-of-Mouth Referrals
The natural spreading of product or service recommendations from one person to another, often considered a powerful marketing tool due to its trustworthiness.
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