Which of the Following Is False

question 149

Multiple Choice

Which of the following is false?

• A)The completion of the national railroad network by 1890 led to the development of a national American market rather than just a series of smaller regional markets.
• B)Before the Civil War the North and the South were in agreement on the issue of protective tariffs,but were in conflict over the spread of slavery into the new Western territories.
• C)The U.S.was the first mass-consumption society.
• D)From 1900 to the end of World War I,U.S.farmers prospereD.

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Definitions:

Customer Relationship Management

A strategy for managing an organization's relationships and interactions with customers and potential customers.

Customer Preferences

Refers to the desires, tastes, or inclinations that customers have regarding products or services, which can influence their buying behavior.

Internal Customers

Employees or departments within an organization that rely on others within the same organization for products, services, or information.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making small, incremental improvements over time, rather than through big, radical changes.