Which of the Following Is a Way in Which B2B

question 48

Multiple Choice

Which of the following is a way in which B2B selling differs from B2C?

• A) Good interpersonal and communication skills are needed in B2C but not in B2B.
• B) Many of the goods and services sold by B2B salespeople are more expensive and technically complex than those in B2C.
• C) Excellent knowledge of the products being sold is vital in B2B but not in B2C.
• D) An ability to discover customer needs and solve their problems is relevant only to B2B selling.
• E) B2C customers tend to be larger and engage in extensive decision-making processes involving many people.

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Definitions:

Mechanistic Organization

A highly structured, rigid, and bureaucratic form of organization based on centralized authority and a hierarchical line of command.

Leadership Role

A position of influence and responsibility where an individual guides and directs a group towards achieving a common goal.

Managers

Individuals in an organization responsible for making decisions, overseeing projects, and leading teams towards achieving objectives.

Decentralized Organization

An organizational structure where decision-making authority is distributed across various levels rather than being concentrated at a single point.