Which of the Following Is a Way in Which B2B

question 48

Multiple Choice

Which of the following is a way in which B2B selling differs from B2C?

• A) Good interpersonal and communication skills are needed in B2C but not in B2B.
• B) Many of the goods and services sold by B2B salespeople are more expensive and technically complex than those in B2C.
• C) Excellent knowledge of the products being sold is vital in B2B but not in B2C.
• D) An ability to discover customer needs and solve their problems is relevant only to B2B selling.
• E) B2C customers tend to be larger and engage in extensive decision-making processes involving many people.

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Definitions:

Common Ground

Shared interests, beliefs, or understanding that allows different parties to communicate or agree with each other.

Delay

The time interval between when an action is initiated and when it is executed or takes effect.

Reasons Section

A part of a document or presentation that explains the rationale or justification for a decision or action.

Negative News

Information or updates that are unfavorable, disappointing, or detrimental, often requiring sensitive communication methods.