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___________ rewards are those controlled and given by people other than the salesperson,such as managers and customers.
Depression
A mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life.
Optimism
A mental attitude reflecting a belief or hope that the outcome of some specific endeavor, or outcomes in general, will be positive, favorable, and desirable.
Longitudinal Study
A research design that involves repeated observations of the same variables (e.g., people) over short or long periods of time to detect patterns, causes, and effects.
Conscientiousness
A personality trait characterized by being thorough, careful, or vigilant; implying a desire to do a task well.
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