Firms Practicing Internal Service Quality Are _____,That Is,they Place the Customer

question 8

Multiple Choice

Firms practicing internal service quality are _____,that is,they place the customer at the center of everything that takes place both inside and outside the firm.

• A) Operations focused
• B) Market oriented
• C) Customer-centric
• D) Concerned with the product experience
• E) Internally focused

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Definitions:

Labor Force

The total number of people employed and unemployed, who are actively seeking employment.

Diversity Immigration

Policies or programs designed to encourage immigration from a wide range of cultural, racial, or ethnic backgrounds.

Annual Lottery

A scheduled, periodic event typically organized by a state or organization where participants can win prizes based on chance.

U.S. Labor Force

The total number of people available for work in the United States, including those who are currently employed and those who are actively seeking employment.