CRM Is _______________

question 93

Multiple Choice

CRM is _______________.

• A) A software system
• B) A business strategy
• C) Focused on maximizing profitability through serving the best customers
• D) Customer-centric
• E) All of the above

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Definitions:

Cognitive Impairment

A reduction in cognitive abilities, such as memory, attention, problem-solving, and language skills, that can affect an individual's day-to-day functioning.

Mini Mental Status Exam

A brief 30-point questionnaire test that is used to screen for cognitive impairment, often used in medicine to assess dementia.

Confusion Assessment Method

The Confusion Assessment Method (CAM) is a tool used to identify and assess confusion and delirium in patients quickly.

Acid-Base Imbalances

Disturbances in the balance between acids and bases in the body's fluids, critical for normal bodily functions.