The Main Focus of CRM Is on ____________

question 105

Multiple Choice

The main focus of CRM is on ____________.

• A) Internal processes
• B) Efficiency
• C) Marketing metrics
• D) Profitability through customer focus
• E) Gross revenue

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Definitions:

Tendency

An inclination towards a particular characteristic, action, or behavior.

New Stimuli

Fresh or novel inputs or triggers that elicit responses from an organism or a cognitive system.

Piaget

Swiss psychologist known for his theory of cognitive development in children.

X Chromosome

One of the two sex chromosomes that determines an individual's genetic sex, XX for female and XY for male.