Customer Relationship Management Is Designed to __________

question 58

Multiple Choice

Customer Relationship Management is designed to __________.

• A) Assign a sales representative to a particular customer
• B) Allow software to manage marketing
• C) Facilitate higher levels of customer satisfaction and identify the most profitable customers
• D) Fire customers who do little business with the firm
• E) Aid the accounting department in sending invoices

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Definitions:

Sheep Wool

The soft, thick, curly hair that grows on sheep, used extensively in textiles for clothing, blankets, and other products.

Blueprint

A detailed technical drawing or plan for designing buildings, machines, or any structure, traditionally rendered in white lines on a blue background.

Amino Acid Histidine

An essential amino acid important in the growth and repair of tissues, and the production of red and white blood cells.

DNA

Deoxyribonucleic acid, a molecule that carries the genetic instructions used in growth, development, functioning, and reproduction of all known living organisms.