Customer Orientation Must Be Understood by _____________

question 59

Multiple Choice

Customer orientation must be understood by _____________.

• A)The sales force
• B)Top management
• C)Top management and middle management
• D)Frontline personnel
• E)Everyone in the organization

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Definitions:

Muscle Relaxation

A technique used in various therapies to relieve tension and stress by systematically tensing and then relaxing specific muscle groups.

Muscle-Group Exercises

Physical activities designed to strengthen and potentiate specific groups of muscles.

Meditation

A practice of focused attention and mindfulness to achieve a mentally clear and emotionally calm state.

Hyperventilation

Rapid or deep breathing that exceeds the body's need for oxygen, often associated with anxiety or panic attacks.